As mentioned above, it boasts that one of the key features of its placemaking business strategy is: Blurring of the boundaries around social, affordable and private rented housing. More acquisitions followed most notably Care UKs home care division in 2015 and by 2015 Mears had become the second biggest home care provider in the UK. They did nt complete the garden and because they did not want to have extra cost I.e skip they have broke down awall then covered it up with excess soil from patio which only had middle dug up shaved up against fence in the middle creating a massive slop whilst exposing rocks brick s glass and other materials only for it to be a hazardous for myself a disabled individual with mobilty issues. Mears home care division provides care to 15,000 older and disabled people. Mears makes much of being a high quality and socially responsibly company. Managing Director. Unhelpful and rude customer service, they give the property supposedly renovated but its full of lousy jobs, and silly mistakes that then lead to repairs and then unless is emergency repairs or you have nice property manager, they couldn't care less and leave it all up to you to deal and pay. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. That puts Mears value on a par with companies such as lorry firm Eddie Stobart and Hotel Chocolat. In an investor briefing last year, Mears management said they had decided to turn their focus to bigger deals, particularly from central government: Evolution of business means we are gaining access to opportunities previously out of our reach.. MS. The Unity Centre in Glasgow and SYMAAG in Yorkshire are two groups actively supporting the struggle for decent housing for refugees. Phone: 0808 8010 503. Mears paid out 12 million in 2017, up from 11 million the year before. Remember: when making a complaint, give as much detail as possible about the issue and be very clear about your desired outcome. Swales Pavilion Give them a chance remember that the only way for things to get better is for people to let the organisations know something has gone wrong. SW1A 2HB. Accommodation Policy C2 Floor 6, Zone A When you visit websites, they may store or retrieve data in your browser. Find out more about this, here. - If a customer is not happy with the outcome of their complaint at stage two, they will be signposted to the appropriate Ombudsman. In its last annual report, for 2017, Mears work brought in revenues of 900 million. Uerii says the housing officer, S, told her that Mears was not happy with her complaint and that she would no longer be moved, despite being sent a letter telling her she would be moved on November 24. These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. Mears prides itself on having an educational role. Regular inspections to ensure our homes are safe. They were paid 294,000 and 248,000. Families in SFA must ensure that pets are kept under proper control and are prevented from being a nuisance. These items are required to enable basic website functionality. It had hoped to take over the contract to run much of the Ministry of Defences main accommodation estate in 2018, after Carillion went spectacularly bust. Mears also offers a range of management services to other landlords, such as income management (i.e., rent collection), and emergency accommodation. If you remain unhappy with the outcome of our internal complaints process, you have the right to take your complaint to either of these bodies. Mears housing complaints, stories and advise - Facebook Our Affordable Housing offer includes: Quality homes at Decent Homes Standard or above.